A letter from the CEO

Mercy Health Plans is committed to increasing the value we bring to our customers.  We deliver this through innovative products and services that improve member health and control costs.  We help members become accountable for their own health and we streamline administrative processes to save our clients time and money.

Members should be empowered and rewarded to influence their health status.  Through our MyChoice benefit plan, members receive reduced premiums and co-payments by committing to a healthful lifestyle.  A key component of MyChoice is the early discovery of potential chronic conditions and the establishment of treatment plans that create better health, and reduce future costs.  In turn, employers can anticipate movement toward a healthier, more productive workforce while lowering the costs associated with offering health benefits to their employees.

Through significant IT investment, Mercy Health Plans will become a real-time enterprise.  Our goal is to communicate with all healthcare providers as their service is being provided; claims associated with a visit will already be submitted and fully processed before a member leaves the provider's location.  The benefit to employers is lower administrative costs and improved utilization reporting.  The benefit to your employees will be fewer administrative hassles and no follow up bills.

Finally, service excellence is the hallmark of Mercy.  It comes from the hard work and dedication of our employees.  We are proud of the renewed commitment we make each and every day to serve your needs in the best way possible.

Selecting a company for employer-sponsored healthcare benefits is a strategic business decision.  Mercy Health Plans serves as a consultant partner to its customers and we look forward to doing the same for your business.  Discover for yourself why "the way we care makes all the difference" isn't just our slogan; it's how we do business.

Michael G. Murphy
President & CEO
Mercy Health Plans