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Children's Health Insurance Program (CHIP)

Effective October 1, 2009, Molina Healthcare will begin serving members for the Texas Health and Human Services Commission for the Children's Health Insurance Program (CHIP).

Frequently Asked Questions

Quick Reference: - Show/Hide

Molina Healthcare Member Services Contact Information:
866-449-6849 or molinahealthcare.com

Molina Healthcare Provider Services Contact Information:
866-449-6849 or molinahealthcare.com

When did the CHIP membership transition occur? - Show/Hide

  • Effective, October 1, 2009, Molina Healthcare assumed responsibility for providing health services for the Texas Health and Human Services Commission for the Children’s Health Insurance Program (CHIP) for membership, located in Webb, Jim Hogg, Zapata, and Duval Counties, Texas.
  • Mercy Health Plans’ (MHP) last date of CHIP service was on September 30, 2009.

Who do CHIP members call for questions? - Show/Hide

  • For current membership questions, please contact Molina Healthcare, 866-449-6849.
  • For questions regarding services prior to September 30, 2009, please call MHP, 800-617-3433.

How will the change in carrier impact health benefits for CHIP members? - Show/Hide

  • The change in carrier should not impact CHIP members’ current health benefits. The CHIP benefit package should not change. Members may contact Molina Healthcare directly with any questions, 866-449-6849.

Who do CHIP members call for questions regarding claims for services received prior to the transition? - Show/Hide

  • Questions regarding current claims should be directed to Molina Healthcare, 866-449-6849.
  • Questions about claims for services received on or prior to September 30, 2009, should be directed to MHP,
    800-617-3433. Payments for services provided on or prior to September 30, 2009 will be processed in accordance with MHP contracts with providers.
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