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Member Services:
Eastern MO and Western IL HMO: 314-214-8040
or 1-800-280-1602
Eastern MO PPO: 314-810-8300 or 1-800-919-6459
TTY/TDD: 314-214-8094 or 1-800-468-4418
Email
Springfield HMO: 417-837-0266 or 1-800-481-4466
Springfield/Joplin PPO: 417-836-0429 or 1-866-875-0189
TTY/TDD: 417-837-0249 or 1-800-446-1468
Email
Arkansas PPO: 1-800-919-6459
TTY/TDD: 1-800-468-4418
Email
Representatives are available: Monday - Friday 8:00 a.m. - 5:00 p.m. (Central Time). Part D prescription drug calls are accepted until 8:00 p.m.
After hours, you will reach our voice mail system. Please
leave a message so that we may return your call the next business day.
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