10.1.                           Physician Satisfaction Survey

Every year MHP conducts a survey of a sample of participating physicians utilizing a third party vendor. The objectives of this survey are to measure the physicians’ overall satisfaction with MHP and ForeSee Health; to evaluate progress of the corrective action plans developed from last year’s results; to conduct trending and comparisons to national averages (where applicable); and to identify where significant differences in performance exist.

The results of this survey are posted on the MHP website and are available for your viewing at mercyhealthplans.com.