11.1.                           Eligibility

MHP maintains eligibility information on all covered members, regardless of plan type.

Eligibility and benefit information may also be accessed through our secure access self-service tool, Provider Connection, at provider.mercyhealthplans.com.

Providers may also obtain the most up-to-date eligibility information by calling MHP Provider Relations at 314-214-8137 or 800-596-4315, Monday through Friday from 8 a.m. to 5 p.m.

Commercial membership is effective for the period of time premium is paid by the member’s and/or the member’s employer.