Commitment to quality care is one of MHP’s founding principles. MHP actively partners with its providers to consistently evaluate member care and service through systematic monitoring of:
Access and availability of care and adequacy of the provider network;
Continuity of care and service; and
Clinical outcomes of disease prevention and management of chronic conditions.
MHP supports and adopts the standards developed by government regulators, nationally recognized professional organizations, and accreditation bodies. MHP’s Quality Improvement (QI) program incorporates these standards into the structure and evaluation of its internal operations.
Active physician participation in the Plans’ Quality Improvement Committee is integral to the success of MHP’s QI Program. The committee acts as a decision-making body and regularly reviews, develops, implements, and monitors the quality improvement activities, performance of its core operations, clinical practice guidelines, and disease management initiatives.