n St. Louis Region Provider Manual
Confidential. Property of Mercy Health Plans. Shall not be used, reproduced or disclosed without Mercy Health Plans’ express consent.
© 2009 Mercy Health Plans.
The Provider Manual is considered to be an attachment to all providers’ contracts, and may revise or add provisions not contained in the contracts. Since it is an attachment to the provider contract, all policies and procedures in the Provider Manual, as well as published updates, are considered part of the provider contract.
This manual is evaluated and updated at least annually and may be changed by MHP at its sole discretion. In order to furnish all providers and their office staff with the most current information possible, MHP generates newsletters, updates, and ad hoc announcements, which become part of the provider manual at the time of their release. The next publication of the provider manual includes these updates within its formal content.
This manual is designed as a reference source for your office. Specific questions not addressed in this manual may be directed to your dedicated provider relations field representative or the MHP Provider Services Contact Center at 314-214-8137 or toll free, 800-596-4315.
This manual should not be duplicated, as those copies are likely to be out dated and the information incorrect. Please refer to our website at mercyhealthplans.com for the most up-to-date version of the provider manual.